Keep focus on testing by proposed Live Linux OS - it's the easiest way how to check it. Maybe just crappy WiFi module, or something like this, but this is strange behavior. There is a possibility that the output of RX/TX part is broken so everything is working, but radio part of your WiFi module doesn't work.įrom my point of view: I think that this is HW failure. In case that it won't work, replace the module by different one or try this module in different notebook. Check cables connected to your WiFi module. In case that your problem will persist, it will be probably related to hardware (wireless card, antena, etc.).Ĥ. by actual versions from support pages maintained by ASUS but before that please check if your WiFi works or not).
This image contains all necessary drivers and tools which can be pretty old but still must work (you can update drivers, etc. In case that Live Linux will work without any problems, try to restore your notebook to factory default from installation image - should be on your HDD if you didn't do re-partitioning (only if you bought your notebook with OEM Windows OS pre-installed).
Just only in case that your wireless interface won't be visible in Linux Live the problem can be with missing driver on Linux Live - very rare.ģ. If not, the problem is somewhere else because in case of problem with Win driver, this Linux driver cannot have the same problem. If you will see the WiFi card and if you will be able to connect your WiFi network, check if the problem with radio and sensitivity still persists. Now you should be able to check your WiFi - all drivers (and especially for WiFi) are already included in your Live Linux. Restart your laptop and boot your Linux Live distribution and wait until it starts - in case of Ubuntu your laptop will start and Linux desktop will appear on the screen. Is this a SAMSUNG issue The laptop is nice. I have seen similar threads indicating the failure of this particular wireless network adapter, and another guy took his laptop back to the store to exchange it for another one. I recommend some version of Live Ubuntu for this purposes - this can be done using actual OS or you can prepare it on different machine.Ģ. I just bought a Samsung laptop, Windows 7 i3 core processor, 6GB ram, with an atheros ar9485wb-eg wireless network adapter. Download and create some Linux Live USB Boot Flash (or CD from ISO if you have CD-ROM only and doesn't have appropriate USB Flash Disk). Experimenting with drivers not recommended by vendor can be performed only after you fix your problem with radio - simply: Make it work purely as described in original documentation to simply verify if you're facing to some bigger problem or not. you should start your troubleshooting with drivers because wrong driver can cause many issues - especially if you use driver which is not offered by vendor of the notebook - in your case ASUS. Your problem with WiFi looks more like a hardware failure than software/driver issue.